For telehealth and pharmacy platforms in the compounded weight-loss telehealth category.
Mochi Health is a compounded weight-loss telehealth platform focused on GLP-1 medications, personalized dosing, and physician oversight. Operates in the same compounded telehealth category as several other DTC weight-loss brands.
Compounded weight-loss telehealth sits in the highest-risk cluster for aggregator termination in 2026. VAMP threshold at 0.9 percent applies, and the compounded GLP-1 category structurally runs 1.5 to 3 percent chargeback rates without active dispute defense. Placement requires the same 503A individualized-prescription documentation as any compounded GLP-1 platform.
If you operate a Mochi-style compounded weight-loss telehealth platform, the placement path pairs 503A individualized-prescription documentation with dispute defense configured at boarding (Verifi RDR, Ethoca alerts, structured representment). Chargeback ratio management is what keeps the new account under VAMP and prevents the same termination cycle.
MCC 8011 or 5912; correct MCC prevents post-boarding flags. Aggregator misclassifications (MCC 5734 computer software, MCC 5967 direct marketing) are what trigger post-boarding flags.
LegitScript telemedicine certification at boarding, coordinated in parallel with the merchant account application. Certification runs 4 to 8 weeks with a complete packet. Clay Pay coordinates the application in parallel with the merchant account application.
Typical reserves 8 to 15 percent rolling for compounded GLP-1. Stripe migration recovery 65 to 80 percent MRR within 30 days on Stripe migration, plus 5 to 10 percent additional in months 2 and 3 via smart retry logic.